Contact Provider Relations

Contact by Phone

We are here to help you! MCNA Dental's dedicated Provider Hotline is available to you at 1-855-776-6262. You can call Monday - Friday, from 7 a.m. - 7 p.m. (excluding national holidays). Our hotline allows you to verify member eligibility, update your practice information, check the status of pre-authorizations, and much more.

If calling after hours, please leave a message for our representatives. Your call will be returned on the next business day.

Contact by Email

You can send an email to TX_PR_Dept@mcna.net.

Contact by Mail

To send mail to MCNA Dental's Provider Relations Department, please use the following address:

MCNA Dental
Attn: Provider Relations
P.O. Box 29008
San Antonio, TX 78229