How do I enroll with MCNA Dental?

Click here to learn more about enrolling with MCNA Dental.

How do I find a dentist?

Click here to find a dentist.

You may also click here to download a Provider Directory.

How do I get my Member Handbook?

You will receive your Member Handbook in the mail when you enroll with MCNA Dental.

You can also download your Handbook in English and Spanish.

• Click here to download the Member Handbook for Medicaid Members.
• Click here to download the Member Handbook for CHIP Members.

To request a different version of your member handbook, call the MCNA Member Services Hotline at 1-855-691-6262 (TTY #: 1-800-955-8771).

What is a Main Dentist?

A Main Dentist can be a General Dentist or a Pediatric Dentist who will oversee your child's dental care. Your child's ID card includes the name of their Main Dentist and their phone number. Please call them to schedule a dental visit. Your child can start seeing a Main Dentist as early as 6 months of age.

Can I contact MCNA if I have questions or need help?

At MCNA Dental, we care about your smile, and we are here to help you. If you have any questions, please call our toll-free Member Services Hotline at: 1-855-691-6262 (Monday - Friday, 8am - 7pm Central Time, excluding national holidays). For hearing impaired members, our TTY line is available at 1-800-955-8771.

What are my dental benefits when I enroll with MCNA?

We offer dental benefits to cover most everyone's dental needs.

• Preventive and diagnostic benefits, including: Dental Cleanings, Exams, X-rays, Fluoride, Sealants, and more.
• Therapeutic benefits to treat cavities, gum or tooth pain, or other dental problems, including: Fillings, Extractions, Crowns, Root Canals, Dental Emergencies, and more.

Call our Member Services Hotline at 1-855-691-6262 for more information.

Does MCNA offer me any extra benefits?

Click here to learn more about the extra benefits (value-added services) we offer our members.

Where can I learn more about good oral health?

We offer online Children's Education pages. They can help you learn some important things about good oral health. Visit our online Children's Education site by clicking here.

Can I get my member materials in another language?

Yes! Materials you receive are available in English and Spanish. Braille and Large-Print versions are also available for visually impaired members.

To request a different version of your member materials, call the MCNA Member Services Hotline at 1-855-691-6262 (TTY #: 1-800-955-8771).

What should I do if I have a complaint or appeal?

We want to help. If you have a complaint or appeal, please call us toll free at 1-855-691-6262 to speak to a Member Advocate.

You can also submit your complaint or appeal in writing to:

If you are a Medicaid member and want more information, click here.
If you are a CHIP member and want more information, click here.

Call our Member Services Hotline at 1-855-691-6262 for more information.