Below are the answers to some common questions about MCNA Dental and the Texas Medicaid and CHIP dental programs.
Questions
General Provider Questions
- How do I join the MCNA Dental Provider Network?
- How do I contact MCNA Dental if I have questions or need help?
- How do I submit claims, pre-authorizations, or referrals?
- Where can I download my Provider Manual?
- Where can I find information about MCNA Member Rights and Responsibilities?
- What can I do if I suspect Medicaid fraud in the State of Texas?
Answers
General Provider Questions
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Click here to learn how to begin providing dental services to members.
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Click here to contact the MCNA Dental Provider Relations Department.
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MCNA Dental offers an online Provider Portal. From the portal you can submit claims, pre-authorizations, and referrals. You can also perform many other tasks. Click here to learn more.
For a list of the criteria for pre-authorization as stated in the MCNA Provider Manual, please click here. To download a pre-authorization submission form, click here.
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Click here to download the Provider Manual.
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To view the MCNA Member Rights and Responsibilities as they appear for our members, click here.
A full list of MCNA Member Rights and Responsibilities can also be found in our Provider Manual. Click here to learn more.
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The Health and Human Services Commission (HHSC), MCNA Dental, and you, as a Medicaid dental provider, share the common goal of providing quality dental care and services to eligible Texans. Please click here to read a special Notice from the HHSC to learn more about your role in stopping Medicaid fraud in the State of Texas.