Dental Benefits to Cover Your Needs
MCNA is a dental plan for the Texas Health and Human Services Commission (HHSC) Medicaid and CHIP programs for the entire state of Texas.

Texas Medicaid and CHIP provide dental and medical benefits for more than 4 million Texans. These programs help people with little or no money get dental and health benefits that they may not be able to get otherwise. As a managed care dental plan under contract with HHSC, MCNA covers services needed to keep teeth and gums healthy for good oral health for life. We work to make sure our members have access to preventive care, oral health education, and dentists close to where they live.
MCNA has a large network of General Dentists and Specialists across Texas to make sure you receive the high quality dental care you need. Your Texas Medicaid and CHIP dental coverage with MCNA includes great benefits, such as:
…and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile!
Dental Benefits to Cover Your Needs
MCNA has a large network of General Dentists and Specialists across Texas to make sure you receive the high quality dental care you need. Your Texas Medicaid and CHIP dental coverage with MCNA includes great benefits, such as:
…and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile!
Enjoy a gift card from us!
MCNA rewards our members who take care of their oral health!
Parents or guardians of our Texas Medicaid and CHIP members can earn a $20 Amazon.com Gift Card* per child! Members aged 18 and older can also earn this reward. To learn more, call MCNA toll-free at 1-855-691-6262.
* Restrictions Apply

Enjoy a gift card from us!

MCNA rewards our members who take care of their oral health!
Parents or guardians of our Texas Medicaid and CHIP members can earn a $20 Amazon.com Gift Card* per child! Members aged 18 and older can also earn this reward. To learn more, call MCNA toll-free at 1-855-691-6262.
* Restrictions Apply
Even More to Smile About!
We offer extra benefits to all of our members to promote good oral health. You can get these FREE benefits in addition to your standard dental benefits and Amazon.com Gift Card!
Become a Member of MCNA Dental
If you live in Texas, your children may qualify for Medicaid or CHIP dental care! To join, call the Enrollment Broker. Tell them you choose MCNA Dental for your dental services. You will automatically have access to great dental care and receive an Amazon.com Gift Card.
You can reach the Enrollment Broker at 1-800-964-2777.
Please call our dedicated Texas Member Hotline at 1-855-691-6262 if you have any questions.

Member Resources and Documents
Member Handbooks
Guides
Forms
State Resources
Texas Health Steps
— Or Call: 1-877-847-8377- Office of Inspector General (OIG) (to report something that could be fraud, waste, or abuse)
— Or Call: 1-800-436-6184
Miscellaneous
Frequently Asked Questions
Latest Member News
Update Your Contact Info with Texas Medicaid
Texas Medicaid renewals are coming back. Make sure the Texas Health and Human Services Commission (HHSC) can reach you. HHSC may need to send you a notice that your renewal is due or ask you for information.
Be sure to update your contact information through a Your Texas Benefits online account. It’s easy! Create a Your Texas Benefits account or download the Your Texas Benefits mobile app to view your account information, update your contact information and respond to requests from HHSC. Go to YourTexasBenefits.com to get started.
Your Texas COVID-19 Vaccination Checklist
The Texas Department of State Health Services (DSHS) wants to help make sure all Texans have access to key information about the COVID-19 vaccine and how to get it. The vaccine is being distributed in phases. You can find the latest news about this phased release on the DSHS website. If you think you are eligible to get the vaccine now, please read the Texas COVID-19 Vaccine Checklist for more information.
MCNA’s Member Portal
MCNA’s Member Portal is a fast and easy way to check your dental claims history. We welcome you to sign up and create your Member Portal account today!
Already have an account? Log in instead.
MCNA’s Member Portal
MCNA’s Member Portal is a fast and easy way to check your dental claims history. We welcome you to sign up and create your Member Portal account today!
Already have an account? Log in instead.
Find a Dentist Near You
MCNA has a large network of general and specialty dentists throughout Texas. You can choose a dentist from MCNA’s online Provider Directory. The directory is always current.
Please call our Member Hotline at 1-855-691-6262 if you need help to find a dentist.

MCNA’s Kids Zone includes interactive dental games, quizzes, downloads, videos, and more!
Latest YouTube Videos
“The Smile Squad, Episode 1: ‘Plight of Plaque!'”
Plaque is back! He and his candy henchmen are causing trouble in Mouthtropolis. Watch MCNA’s Smile Squad take them down and save the day from disease and decay!
“Tooth Trivia”
Toby the Dental “X-Pert” joins his friends Emma and Zach to play Tooth Trivia and to learn some cool dental tips!
“Emma’s First Dental Visit”
Toby the Dental “X-Pert” explains what children can expect on their first visit to the dentist!
“Effects of Sugar”
Toby the Dental “X-Pert” researches cavities and effects sugar can have on your teeth. Watch for some tips to keep those cavities away!
“Because I Said So!”
Have you ever asked your mom or dad why you have to brush your teeth and they said “Because I Said So”?! Here are 5 really good reasons why it is important to brush your teeth!
We Care About Your Smile and Are Here to Help You!
If you have any questions, please call our toll-free Texas Member Hotline at:
1-855-691-6262
You can call Monday through Friday, 7 a.m. – 7 p.m. (excluding national holidays). If you call after our regular business hours, you can leave a message on our secure voice mailbox. We will return your call the next business day.
MCNA has staff that speaks English and Spanish. We can also assist you in other languages.
For hearing impaired members, our TTY line is available at 1-800-735-2989.
External Medical Review
You can ask for an External Medical Review with a State Fair Hearing.
An External Medical Review is an optional, extra step you can take to get your case reviewed for free before your State Fair Hearing.
Call MCNA’s Member Hotline at the number listed above to make your request.
Interpreter Services Are Available
If you need interpreter services when you go to the dentist, we can help.
Our Member Hotline staff will arrange interpreter services for you at no cost.
Please call us as soon as you have made an appointment with your dentist if you need these services.
Follow Us on the Web!
MCNA has profiles on Facebook, Twitter, YouTube, and Instagram!
Stay connected with our latest news and events, oral health tips, videos, and more when you follow us.