Provider News Feed

The Texas Health and Human Services Commission (HHSC) has identified a portion of CHIP members in the July 2021 renewal population that received incorrect information in their renewal packets, resulting in their coverage ending effective July 31, 2021. HHSC is sending a notice and renewal packet to the identified population. MCNA is contacting all affected members enrolled with us to encourage them to complete and submit the packet for coverage renewal as soon as possible. Click here to learn more about coverage renewal for these members.

Texas Health Steps (THSteps) has released an updated Criteria for Dental Therapy Under General Anesthesia Form. Providers are encouraged to begin using this new form immediately. For details about the updates and links to access the form and more, please click here.

Texas Health and Human Services-Texas Health Steps revised the First Dental Home (FDH) Certification Application in August 2020. The online FDH training course and revised FDH Certification Application must be completed and submitted to Texas Health Steps by July 27, 2021. Click here for more information and a step-by-step guide to certification.

Online Webinars

MCNA is hosting the following online webinar training sessions:

• May 25, 2021: Submission of X-rays, Narratives, and Photos
• June 29, 2021: New Credentialing Process
• July 27, 2021: Provider Portal Training

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.

A new version of the Texas Medicaid and CHIP Provider Manual is now available. You will find a summary of the changes in the Revision History located at the back of the manual. We encourage you to download a copy of the new Provider Manual today at http://manuals.mcna.net/texas.

The Texas Dental Alliance (TDA) is presenting a continuing education (CE) course free to TDA member dentists. The course, entitled “Being a Medicaid Provider in an Era of Accountability,” will be offered Friday, April 16, from 9 a.m. - 12 p.m., CT. Register and find more information at http://www.tda.org/meetings-events/free-medicaid-ce-course.

The Department of State Health Services (DSHS) has launched the Texas Public Health Scheduler to help people sign up for the COVID-19 vaccine through participating public entities across the state. This new statewide resource is available at https://getthevaccine.dshs.texas.gov/s/. We invite you to explore and share it with all office staff and patients.

Online Webinars

MCNA is hosting the following online webinar training sessions:

• February 26, 2021: New Credentialing Process
• March 30, 2021: Orthodontics
• April 27, 2021: Complaints, Appeals, and Claims

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.

The Texas Department of State Health Services (DSHS) is allowing any facility, organization, or healthcare provider licensed to process or administer vaccines or provide vaccination services to enroll to become COVID-19 vaccine providers. Please click here to learn about the process and requirements for enrollment. For the most up-to-date information about the COVID-19 vaccine in Texas, check the DSHS website and social media accounts often, as information is subject to change.

Effective immediately, MCNA has a new mailing address for the submission of paper claims. Please click here for the new mailing address and more information about claims submission options with MCNA.