Provider News Feed

Read the latest news and information from MCNA for our Texas Medicaid and CHIP providers.


CE Opportunity: Cultural Competency Program

Posted: May 6, 2022

The HHS Office of Minority Health's National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care is offering a free, online educational program that supports the delivery of culturally and linguistically competent services. Dentists, Dental Hygienists, and any other oral health professional interested may complete this e-learning Cultural Competency Program. MCNA encourages all network providers to learn more and begin the program on the HHS website.

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Upcoming Training Webinars

Posted: April 26, 2022

MCNA is hosting the following online webinar training sessions:

May 31, 2022
  • 9:30am or 11:00am: Charting Requirements
June 28, 2022
  • 9:30am or 11:00am: CHIP Presentation
  • 12:00pm or 1:30pm: General Anesthesia for Members Ages 6 and Under
July 26, 2022
  • 9:30am or 11:00am: MCNA Comprehensive Information
  • 12:00pm or 1:30pm: General Anesthesia for Members Ages 6 and Under

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. Please RSVP at least 24 hours before the scheduled webinar to ensure that you receive an invite. For questions, please contact the MCNA Provider Hotline at 1-855-776-6262.


Improving Access to Dental Care for Adults with I/DD

Posted: April 18, 2022

Join us in driving real change for adults with Intellectual and Developmental Disabilities (I/DD)! Simply complete an anonymous survey sponsored by the National Council on Disability by April 30 and be entered into a $500 Lottery for your participation. To learn more about this national effort, please click here.


New Clinical Practice Guidelines Now Available

Posted: April 15, 2022

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from MCNA's website.


HHSC Provider Webinar: External Medical Review

Posted: March 11, 2022

The Texas Health and Human Services Commission (HHSC) has released a new training presentation to assist providers in understanding their role/responsibilities related to the External Medical Review process. Your office may access this important webinar at https://register.gotowebinar.com/recording/4623254401546558726.

Upcoming Training Webinars

Posted: February 4, 2022

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • February 22, 2022: CHIP Presentation
  • March 29, 2022: New Credentialing Process
  • April 26, 2022: Submission of X-Rays, Narratives, and Photos

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


Updates to MCNA's Provider Manual

Posted: November 17, 2021

A new version of the Texas Medicaid and CHIP Provider Manual is now available. You will find a summary of the changes in the Revision History located at the back of the manual. We encourage you to download a copy of the new Texas Provider Manual today at http://manuals.mcna.net/texas.


Upcoming Training Webinars

Posted: November 16, 2021

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • November 30, 2021: New Credentialing Process
  • December 21, 2021: Charting Requirements
  • January 25, 2022: New Rules for Sedation of Pediatric and High-Risk Patients

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


Upcoming Training Webinars

Posted: August 26, 2021

Online Webinars

MCNA is hosting the following online webinar training sessions:

  • August 31, 2021: Charting Requirements
  • September 28, 2021: Claims, Complaints, and Appeals
  • October 26, 2021: CHIP Presentation

All webinars are available in either a 9:30am or 11:00am session.

To RSVP

Please RSVP if you would like to attend an online webinar session. Email TexasSeminars@MCNA.net with your name, contact information, office information, and the session time you would prefer. For questions, please contact the MCNA Provider Relations Department at 1-855-776-6262.


Updates to MCNA's Provider Manual

Posted: August 17, 2021

A new version of the Texas Provider Manual for Medicaid and CHIP is now available. You will find a summary of the changes in the Revision History located at the back of the manual. We encourage you to download a copy of the new Provider Manual today at http://manuals.mcna.net/texas.